navigation
miete ("thought") + lause ("phrase")
count: 56
filter: author = Jack Welch clear
Integrity is just a ticket to the game. If you don't have it in your bones, you shouldn't be allowed on the field.
page: 14
tags:
integrity
An effective mission statement basically answers one question: How do we intend to win in this business?
page: 14
tags:
mission
Effective mission statements balance the possible and the impossible.
page: 15
tags:
mission
Setting the mission is top management's responsibility. A mission cannot be delegated to anyone except the people ultimately held accountable for it.
page: 16
tags:
mission
If you're at a company that welcomes debate, shame on you if you don't contribute to the process. You should feel obligated to contribute.
page: 18
tags:
contribution
Too many people instinctively don't express themselves with frankness. They keep their mouths shut in order to make people feel better or to avoid conflict, and they sugarcoat bad news in order to maintain appearances. They keep things to themselves, hoarding information. It spawns bureaucracy, layers, politicking, and false politeness.
page: 25
tags:
candor
We are socialized from childhood to soften bad news or to make nice about awkward subjects. You don't insult your mother's cooking or call your best friend fat or tell an elderly aunt that you hated her wedding gift. You just don't. Candor just unnerves people.
page: 29
tags:
candor
Not being candid is actually about self-interest - making your own life easier. When you tell it like it is, you can so easily create a mess - anger, pain, confusion, sadness, resentment. To make matters worse, you then feel compelled to clean up that mess, which can be awful and awkward and time-consuming.
page: 29
tags:
candor
When people avoid candor in order to curry favor with other people, they actually destroy trust, and in that way, they ultimately erode society.
page: 30
tags:
candor
The majority of people in most organizations don't say anything because they feel they can't--and because they haven't been asked.
page: 55
tags:
silence
Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others.
page: 61
tags:
success
leadership
Rule 1: Leaders relentlessly upgrade their team, using every encounter as an opportunity to evaluate, coach, and build self-confidence.
page: 63
tags:
leadership
evaluation
Take every opportunity to inject self-confidence into those who have earned it. Use ample praise, the more specific the better.
page: 67
tags:
praise
confidence
Your job as a leader is to fight the gravitational pull of negativism. This means you display an energizing, can-do attitude about overcoming them.
page: 71
tags:
attitude
Trust happens when leaders are transparent, candid, and keep their word.
page: 71
tags:
trust
candor
When a tough call spawns complaints or resistance, your job is to listen and explain yourself clearly but move forward. Do not dwell or cajole.
page: 72
tags:
resistance
You are not a leader to win a popularity contest--you are a leader to lead. Don't run for office. You're already elected.
page: 72
tags:
leadership
When you are an individual contributor, your job is to have all the answers. When you're the leader, your job is to have all the questions. You have to be incredibly comfortable looking like the dumbest person in the room.
page: 74
tags:
leadership
Questioning is never enough. You have to make sure your questions unleash debate and raise issues that get action.
page: 74
tags:
questioning
"I knew it" and "I told you so" are worth nothing. Second-guessing does not absolve you from responsibility when things go wrong. It might make you feel better, but what does it matter? If you don't make sure your questions and concerns are acted upon, it doesn't count.
page: 75
tags:
responsibility
How can you appraise people smarter than you? Learn from them. In the best-case scenario, all your people will be smarter than you. It doesn't mean you can't lead them.
page: 78
tags:
leadership
Does the person seem real? Does she openly admit mistakes? Does he talk about his life with equal measures of candor and discretion?
page: 83
tags:
integrity
Intelligence means the candidate has a strong dose of intellectual curiosity, with a breadth of knowledge to work with or lead other smart people in today's complex world.
page: 83
tags:
intelligence
Mature people can withstand the heat, handle stress and setbacks, and, alternatively, when those wonderful moments arise, enjoy success with equal parts joy and humility. Mature people respect the emotions of others. They feel confident but are not arrogant.
page: 84
tags:
maturity
Effective people know when to stop assessing and make a tough call, even without total information.
page: 86
tags:
decision-making
Why a person has left a job or jobs tells you more about them than almost any other piece of data.
page: 96
tags:
interviews
hiring
When hiring, friendship and experience are never enough. Every person you hire has to have integrity, intelligence, and maturity.
page: 96
tags:
hiring
There is hardly anything more frustrating than working hard, meeting or exceeding expectations, and discovering that it doesn't matter to your company. You get nothing special, or you get what everyone else does.
page: 107
tags:
rewards
Charged relationships: stars (indispensable, swaggering, egotistical), sliders (once good, previously accomplished, now ossifying, bitter, resentful), disruptors (incite opposition)
page: 110
tags:
relationships
Assume the problem is worse than it appears.
page: 149
tags:
assessment
crises
Assume there are no secrets in the world and that everyone will eventually find out everything.
page: 149
tags:
crises
secrets
People instinctively hedge their bets, even as they place them. Ironically, hedging can doom a new venture to failure. When launching something new, you have to go for it. "Playing not to lose" can never be an option.
page: 206
tags:
bets
If you want to enjoy work, don't act like a victim. Get behind the deal, think of ways to make it work, adopt the biggest, most can-do attitude you can muster.
page: 240
tags:
attitude
Swallow your pride, prove your worth, and start again. You and your bad attitude can be replaced.
page: 242
tags:
attitude
pride
Stretching doesn't, and shouldn't, just happen at the beginning of a person's career.
page: 261
tags:
growth
When interviewing, the best thing you can do is tell your true story. While you're telling your true story, act like your true self. The company should know what it's getting, and you should show them, so you see how they react. Authenticity may be the best selling point you've got.
page: 270
tags:
authenticity
Don't quit. It's easier to get a job from a job. You should work harder. Nothing will get you a new job faster than terrific performance in your old one.
page: 271
tags:
performance
Don't point fingers. Take ownership for why you left your last job. It is infinitely more appealing than the typical defenses such as "My boss was difficult" or "it was all politics".
page: 274
tags:
ownership
If you really want to find a great job, choose something you love to do, make sure you're with people you like, and then give it your all.
page: 275
tags:
moving on
Things happen that make you ask "Why should I even try?" Don't go there. In the long run, luck plays a smaller role in your career than the factors that are within your control.
page: 279
tags:
attitude
Do deliver sensational performance, far beyond expectations, and at every opportunity expand your job beyond its official boundaries. Don't make your boss use political capital in order to champion you.
page: 280
tags:
performance
The most reliable way to sabotage yourself is to be a thorn in your organization's rear end. This forces your boss to use political capital to defend you.
page: 282
tags:
political capital
It's very hard to champion someone over the clamor of objecting coworkers.
page: 287
tags:
perception
When the time comes for your promotion, the best thing employees can say about you is that you were fair, you cared, and that you showed them tough love.
page: 289
tags:
promotions
performance
The best mentors help you in unplanned, unscripted ways. Relish all that they give you in whatever form they come.
page: 294
tags:
mentors
Nobody likes to work under or near a dark cloud, even if the "cloud" is very smart.
page: 294
tags:
attitude
A positive attitude does not always come easy. If it's natural for you, fantastic. If it isn't, fight to find it and wear it all over yourself. You can win without being upbeat, if every other star aligns, but why would you want to try?
page: 295
tags:
attitude
Seeing yourself as the victim is completely self defeating. It's an attitude that kills all your options. It can even be the start of a career death spiral.
page: 301
tags:
attitude
People generally overrate their performance on the job and their popularity with the team, most often by a factor of two or more.
page: 303
tags:
assessment
When you get a bad boss, first find out if you are the problem. In many cases, a bad boss is just a disappointed one.
page: 310
tags:
attitude
Your company also feels the impact of your choices and actions. Work-life balance means making choices and tradeoffs and living with their consequences.
page: 320
tags:
attendance
Your boss has a big game to win, and they can't do it effectively with absentee players.
page: 320
tags:
attendance
Despite all the technology that makes virtual work possible, most managers are simply more comfortable promoting people they've gotten to know in the trenches, people whom they've seen in meetings and hallways or lived with through a really tough crisis.
page: 323
tags:
attendance
Constantly asking for work-life balance accommodations makes a statement to your boss: "I'm not really into this."
page: 330
tags:
political capital
The more you blend your life, the more mixed up, distracted, and overwhelmed you feel and act. Compartmentalize. Keep your head in whatever game you're at.
page: 332
tags:
compartmentalize
You can look at a situation and feel victimized. Or you can look at it and be excited about conquering the challenges and opportunities it presents. Pick the latter. You can't win by wringing your hands.
page: 345
tags:
challenge