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How to Win Friends and Influence People (Dale Carnegie)


Part Two: Six Ways to Make People Like You 1. Become genuinely interested in other people. 2. Smile. 3. Remember that a person's name is to that person the sweetest and most important sound in any language. 4. Be a good listener. Encourage others to talk about themselves. 5. Talk in terms of the other person's interests. 6. Make the other person feel important -- and do it sincerely.
page: 105
tags: listening appreciation